Free is Good. Required Minimum Balances, Notsomuch.
Do you ever have something happen that is SO ridiculous and SO entertaining that you can’t WAIT to put it into a post? Well that’s exactly how I feel right now. My fingers are DANCING to tell this story. Because I just got off the phone with my bank, and apparently there is an idiot who works at my branch office.
An idiot who opened an account for me that requires a minimum balance of $4000, with an amount that was approximately half that, and then failed to inform me that there would be service charges associated with said account if I didn’t keep the minimum balance. In fact, he failed to mention that there was a minimum balance at all.
I discovered this after my husband called me this afternoon to inform me that there was a $20 service fee on my checking account, and perhaps I would like to look into that. Of course I called the bank to inquire, and the girl on the other end of the phone line explained the situation.
I told her that this information would have been helpful to know when I opened the account, and I also assured her that there will NEVER be $4000 in that account, as it is my personal spending account, and that if it ever DOES reach $4000, I will be purchasing something very large and very fun, very fast. So in other words, this account isn’t going to work for me.
I fully expected that I was going to have to pull my account because I can’t have monthly fees eating away at my little nest egg, but then she offered to make it a free checking account, JUST. LIKE. THAT.
Oh really? A FREE checking account? How convenient. WHY wouldn’t it have been a free checking account from the beginning? She wasn’t sure. Well, neither am I, but apparently it is no big deal to change it. Plus, as a “courtesy” they are waiving my service fee, and as a “courtesy” we are going to keep banking with Wachovia. I’m sure the girl behind the phone will rest easier tonight knowing this. Because I’m sure our measly little accounts are all that’s keeping the bank afloat. Which reminds me, wasn’t Citigroup going to buy Wachovia? Whatever happened there?
So anyway. All’s well that ends well, but honestly. Doesn’t that beat all?